Privacy Policy
1. Introduction
Welcome to the website of Aoraki Salmon operated by Mt Cook Alpine Salmon Ltd (“we”, “our”, “us”), trading as Aoraki Salmon. By accessing or using the website [https://aorakisalmon.co.nz] (the “Site”), you agree to this Privacy Policy, which explains how we collect, use, disclose and safeguard your personal information. We are committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand) and other applicable laws.
This policy sets out how we will collect, use, disclose and protect your personal information
2. Information we collect
2.1 WHO DO WE COLLECT PERSINAL INFORMATION FROM
We collect personal information about you from:
- When you provide that personal information to us, including via the websites, Other digital and non-digital channels, any related service, through any contact with us (e.g. telephone call or email), or when you enter competitions held by us or by our partners.
- Via third parties where you have authorised this or the information is publicly available.
2.2 WHAT INFORMATION DO WE COLLECT
When you use the Site, we may automatically collect certain device and usage information such as your IP address, browser type and version, operating system, device identifier, referring/exit pages, date/time stamps, and information about how you interact with the Site (including via cookies and similar technologies).
We may also collect personal information from you from our Contact Form or via Third Parties, including:
- Name
- Contact information
- Interactions with us
Providing some information is optional. If you choose not to enter personal information, we may not be able to provide all the information you require.
2.3 INFORMATION YOU PROVIDE
We collect personal information that you voluntarily submit to us, for example when you:
- subscribe to our newsletter;
- enter competitions run by us or Third parties;
- fill in the contact-us form on our Site.
Such information may include your name, email address, telephone number, and any message or other information you choose to submit.
3. How we use your information
We may use your information for the following purposes:
- To respond to your enquiries, communicate with you, and provide the services you request (e.g., via the contact form).
- To send you our newsletter, if you have opted in.
- To improve, personalise and develop our Site and services (including analytics, monitoring and optimisation).
- To comply with legal obligations or protect our rights.
- To market our products to you, including contacting you electronically (e.g. by text or email for this purpose)
- To improve the products that we provide to you
- To respond to communications from you, including a complaint
- To conduct research and statistical analysis (on an anonymised basis)
- For any other purpose authorised by you or the Act.
4. Disclosure of your information
We will not sell your personal information to third parties. We may disclose your information:
- Another brand within our company
- To our service providers who help us operate the Site or supports our products (for example analytics providers, hosting providers, email-service tools, maintains any underlying IT system or data centre that we use to provide the website or other services and products). These providers may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
- Where required by law or to protect our rights or property;
- A person who can require us to supply your personal information (e.g. a regulatory authority)
- Any other person authorised by the Act or another law (e.g. a law enforcement agency)
- Any other person authorised by you.
- With your consent.
- We may transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition.
5. Cookies and tracking technologies
We use cookies and similar tracking technologies to collect device and usage data. You can usually disable cookies through your browser settings; however, this may reduce functionality of certain parts of the Site.
6. Data retention
We will keep your personal information for as long as it is necessary for the purposes described in this Privacy Policy, or as required by law. For example, we may retain newsletter subscription data until you unsubscribe.
7. International transfers & hosting
The Site is hosted via the Webflow platform which uses global cloud infrastructure and content-delivery networks (CDNs). Accordingly, your data—or processed metadata—may be stored or accessed in servers outside New Zealand. We will take commercially reasonable steps to ensure that any such transfers comply with New Zealand’s privacy standards and applicable laws (including the Privacy Act 2020).
If you are located in a jurisdiction with additional rights (for example the European Union under the EU General Data Protection Regulation (“GDPR”)), the protections offered by this Policy remain applicable (subject to local law).
8. Security
We employ physical, administrative and technical safeguards that are reasonably designed to protect your information from unauthorized access, loss or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We keep your information safe by storing it in secure databases and only allowing certain staff have access.
9. Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you post your personal information on any of our social media channels, you acknowledge and agree that the information you post is publicly available.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
10. Your rights
If you are a resident of New Zealand, you have the right under the Privacy Act 2020 to access or request correction of your personal information. If you are resident in another jurisdiction, you may have additional rights under local laws (such as erasure or portability under the GDPR). To exercise any of these rights, please contact us using the details below.
11. Changes to this Policy
We may update this Privacy Policy at any time. We will post the updated version on the Site with a revised “Last updated” date. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
This policy was created on 3 November 2025.
12. Contact us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us via our Contact Form or call us on (freephone within New Zealand): 0800 539 999.